Asking Store Staff for Help: what to say in English
Asking for Item Location
Excuse me, do you know where the soy sauce is? I've been looking everywhere.
Ask when you can't find an item.
Hi, could you point me to the dairy aisle? I can't seem to find it.
Ask for help finding the dairy aisle.
Sorry to bother you, but is there a gluten-free section here?
Ask about a gluten-free section.
Staff Responses and Directions
It's in aisle 5, on your left-hand side. You can't miss it.
Directing you to the correct aisle.
We're actually out of that right now. We should get more in tomorrow.
Informing you an item is out of stock.
Let me walk you over there. It's a bit hidden in the back.
Offering to guide you to an item.
Asking for Alternatives or Suggestions
Do you carry any organic options? I'm trying to eat healthier.
Inquire about organic product availability.
Is there something similar you'd recommend? This brand seems to be sold out.
Ask for a similar product suggestion.
Key words
aisle
A passage between shelves.
organic
Grown without synthetic chemicals.
sold out
No more available for sale.
gluten-free
Contains no gluten.
dairy
Products made from milk.
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