Asking Store Staff for Help: what to say in English

Shopping超市Daily life

Asking for Item Location

Excuse me, do you know where the soy sauce is? I've been looking everywhere.

Ask when you can't find an item.

excuse mesoy saucelooking everywhere

Hi, could you point me to the dairy aisle? I can't seem to find it.

Ask for help finding the dairy aisle.

point me todairy aisle

Sorry to bother you, but is there a gluten-free section here?

Ask about a gluten-free section.

sorry to bothergluten-freesection

Staff Responses and Directions

It's in aisle 5, on your left-hand side. You can't miss it.

Directing you to the correct aisle.

aisleleft-hand sidecan't miss it

We're actually out of that right now. We should get more in tomorrow.

Informing you an item is out of stock.

out ofget more in

Let me walk you over there. It's a bit hidden in the back.

Offering to guide you to an item.

walk you overhidden in the back

Asking for Alternatives or Suggestions

Do you carry any organic options? I'm trying to eat healthier.

Inquire about organic product availability.

carryorganichealthier

Is there something similar you'd recommend? This brand seems to be sold out.

Ask for a similar product suggestion.

similarrecommendsold out

Key words

aisle

A passage between shelves.

organic

Grown without synthetic chemicals.

sold out

No more available for sale.

gluten-free

Contains no gluten.

dairy

Products made from milk.

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