Booking a Doctor's Appointment: what to say in English

Health预约电话

Booking a Call

Hi, I'd like to book an appointment with Dr. Chen, please. Do you have anything available this week?

Requesting an appointment with a specific doctor.

book an appointmentavailable this week

It's kind of urgent. I've been feeling really off for the past few days. Can you fit me in sooner?

Expressing urgency for a sooner appointment.

urgentfeeling offfit me in

I'm a new patient here. Do I need to bring anything or fill out any forms beforehand?

Inquiring about requirements for new patients.

new patientbring anythingforms

Receptionist's Reply and Confirmation

We can fit you in on Thursday at 2:30. Does that work for you?

Offering an available appointment time.

fit you indoes that work

Please arrive 15 minutes early to fill out some paperwork. And bring your health card.

Instructions for arrival and required items.

arrive earlypaperworkhealth card

Rescheduling or Cancelling

I'm sorry, but something came up. Can I reschedule my appointment to next week?

Requesting to change the appointment date.

something came upreschedule

Do you have a cancellation policy? Will I be charged if I cancel less than 24 hours before?

Asking about cancellation fees and policies.

cancellation policycharged

Actually, the earlier the better. If anyone cancels, could you put me on the waitlist?

Requesting to be added to a waitlist.

earlier the bettercancelswaitlist

Key words

appointment

a scheduled meeting

reschedule

to change the date

health card

a card for medical services

walk-in clinic

a clinic without appointments

new patient

a first-time visitor

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