Asking Campus IT for Wi-Fi Help: what to say in English

Hi, I can't connect to the campus Wi-Fi. It keeps asking for a password but nothing I enter works.

When Wi-Fi asks for a password repeatedly.

My laptop can see the network, but it just spins and never actually connects.

When the laptop sees Wi-Fi but won't connect.

It was working fine yesterday, but today it keeps dropping every few minutes.

When Wi-Fi disconnects frequently today.

Have you tried forgetting the network and reconnecting? That usually fixes it.

Suggesting to forget and reconnect to Wi-Fi.

You need to log in with your student ID and your portal password. It's not the same as your email password.

Explaining correct login details for Wi-Fi.

Oh, it's working now! Thanks so much. That was driving me crazy.

Expressing relief and gratitude for fixing Wi-Fi.

If it happens again, should I come back here or can I submit a ticket online?

Asking about future support options.

Is there a different network I can use in the meantime? I have an assignment due in an hour.

Inquiring about alternative networks for urgent work.